Returns & Exchanges
We want you to be completely satisfied with your Swanndri gear, which is why we offer a 30-day return period for all items in their original, unworn condition. Whether you need a different size or a full refund, our team is committed to making the process as seamless as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging with all tags attached, ensuring the garment is securely packed to prevent damage during transit.
- 3.Attach Shipping Label
Download and print your prepaid return shipping label from the portal, then securely affix it to the outside of your package.
- 4.Drop Off and Track
Drop your package at any authorized courier location and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.
